Legal Documents

499bst Terms and Conditions

Please read these Terms & Conditions carefully before using our platform. This document contains all important information regarding accounts, bonuses, payments, and responsible gaming.

Last Updated: January 2026

Important Notice

By using 499bst, you agree to these Terms & Conditions. If you do not accept them, please refrain from using the platform.

Key Points

Terms Summary

Before diving in, here are six key things you should know

Age Restriction & Eligibility

You must be at least 18 years old to use 499bst. Creating an account or playing games is strictly prohibited for anyone under 18.

Payments & Withdrawals

Fast transactions via Mobile Banking, Nagad, and Rocket. Identity verification is required before withdrawals. All transactions are secure and encrypted.

Bonuses & Promotions

All bonus offers carry their own wagering requirements. Bonuses cannot be withdrawn until requirements are met. Full details are available on each offer's page.

Account Security

Only one account per person is permitted. Keep your password confidential. Accounts may be suspended if suspicious activity is detected.

Responsible Gaming

499bst is committed to responsible gaming. Set your own limits. Use the self-exclusion option whenever you need it.

Dispute Resolution

Submit any complaints to our support team. An initial response will be provided within 72 hours. We are committed to a fair and transparent resolution process.

499bst (https://499bst.win) is an online gaming platform operated for players in Bangladesh. By using our website or mobile app, you agree to these Terms and Conditions read in full and agreed to accept. These terms constitute a legally binding agreement between you and 499bst. Please read the entire document carefully before using the platform.

These Terms & Conditions have been prepared in English for the convenience of our users. In the event of any conflict with another version, the English version shall take precedence.
01 General Terms & Conditions

In these Terms & Conditions, "we", "our", or "499bst" refers to the organization operating the platform. "You" or "user" refers to any registered member or visitor.

Every game on 499bst is certified Random Number Generator (RNG) technology. This means every outcome is completely random and cannot be manipulated. We verify this regularly through third-party audits.

499bst is designed purely for entertainment. Treat gaming as a leisure activity, not a source of income. We always encourage responsible gaming.

  • An active internet connection is required to use the platform.
  • Some services may be temporarily unavailable during scheduled server maintenance.
  • Contact the support team for any technical issues.
02 Account Registration & Eligibility

To register an account with 499bst, the following conditions must be met:

  • You must be at least 18 years must be.
  • You must be a legal resident of Bangladesh.
  • A valid mobile number that can be verified is required.
  • All information you provide must be accurate and truthful.

Each individual may only One Account You may open. If multiple accounts are found under the same person, all accounts will be suspended and balances may be forfeited.

Warning: Accounts opened with false information will be closed at any time and deposited funds will not be returned.

A copy of your National ID (NID) or passport may be required for account verification. KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.

03 Deposit & Withdrawal Policy

499bst currently Mobile Banking, Nagad & Rocketfor deposits and withdrawals. All transactions are processed in Bangladesh Taka (BDT).

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Banking BDT 200 BDT 500 1–10 minutes
Nagad BDT 200 BDT 500 1–15 minutes
Rocket BDT 200 BDT 500 1–15 minutes
  • Withdrawal requests are typically processed within 24 hours.
  • The maximum daily withdrawal limit depends on your account verification level.
  • Deposits can only be refunded via the same payment method used to make them.
  • Any transaction issues must be reported to support within 72 hours.
499bst does not charge any additional transaction fees. However, your mobile banking provider may apply their own charges.
04 Bonus & Promotion Terms

499bst regularly offers various Bonus & Promotion Offers offers. Each bonus has its own terms, detailed on the respective offer page. Below are the general bonus policies:

  • Welcome Bonus: Available to new members only. Applicable once per account.
  • Wagering Requirements: A specified wagering amount must be completed before bonus funds can be withdrawn (typically 15x–30x).
  • Validity: Each bonus has a set expiry date. Once expired, the bonus will be automatically cancelled.
  • Game Restrictions: Some bonuses can only be used on specific games. This will be clearly stated in the offer's terms.
  • Free Spins: Winnings from free spins are also subject to wagering requirements.
Requesting a withdrawal before meeting bonus requirements may result in the bonus being voided. Any attempt to abuse the bonus system will lead to account suspension.

499bst reserves the right to change, suspend, or cancel any bonus offer at any time. Once a bonus has been claimed, it cannot be reversed.

05 Gaming Rules

Every game on 499bst has its own rules. Please read the relevant game rules before you start playing. General gaming guidelines include:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a game is interrupted mid-round due to a technical fault, the bet for that round will be refunded.
  • If your internet connection drops, the game result will be saved on the server and can be viewed once you reconnect.
  • In Live Casino games, the dealer's decision is final.
  • If you have a dispute regarding a game result, you must notify support within 48 hours.

499bst for all games RTP (Return to Player) discloses. RTP information for each game can be found in that game's info section. Keep in mind, RTP is a long-term average — results can vary from session to session.

06 Prohibited Activities

The following activities are strictly prohibited on 499bst. Violations will result in permanent account closure and forfeiture of all balances:

  • Opening an account or making transactions using another person's identity.
  • Using the platform for money laundering or any other illicit financial activity.
  • Attempting to exploit the bonus system (bonus abuse).
  • Using software, bots, or automation tools to play games.
  • Attempting to hack or gain unauthorized access to the server.
  • Harassing other players or using inappropriate language.
  • Multiple family members operating accounts from the same device.
499bst reserves the right to take legal action for any of the violations above. Suspicious transactions may be reported to the relevant authorities.
07 Responsible Gaming Policy

499bst always Responsible Gamingin favor of. Gaming is for entertainment purposes only — not as a source of income. We want all our players to enjoy gaming in a fun and healthy way.

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: You can temporarily suspend your account for a set period if needed.
  • Reality Check: You will receive session reminders at regular intervals.
  • Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming Read the page.

When gaming starts to feel stressful rather than fun, it's time to stop. We're always here for you.
08 Privacy & Data Protection

499bst takes the protection of your personal information very seriously. Any data we collect is used solely to improve our platform services and meet legal obligations.

  • Your personal information is never sold to third parties.
  • All data is protected with SSL encryption.
  • Payment details are not stored directly on our servers.
  • Information may be shared upon request from regulatory authorities.

For more details, visit our Privacy Policy Read the page.

09 Account Closure & Termination

You can request to close your 499bst account at any time. Before closing, please make sure all pending bets have been settled and your balance has been withdrawn.

499bst may suspend or close an account for the following reasons:

  • Violation of terms and conditions.
  • If fraud or foul play is suspected.
  • If the account has been inactive for an extended period (12 months+).
  • For legal or regulatory reasons.
A monthly maintenance fee may apply to inactive accounts. We recommend logging in regularly.
10 Dispute Resolution Process

If you have a complaint, please contact our customer support team first. We aim to provide an initial response within 72 hours.

  • Step 1: Submit your complaint via support chat or email.
  • Step 2: Our team will investigate and get back to you within 72 hours.
  • Step 3: If unresolved, the matter will be referred to an independent dispute resolution body.

499bst's server logs serve as the final authority in all disputes. We retain records of all transactions to ensure full transparency.

11 Right to Amend Terms

499bst reserves the right to modify these Terms and Conditions partially or fully at any time. Registered users will be notified via email or mobile when changes are made.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

You can find the date of the most recent update at the top of this page under "Last Updated".
FAQ Frequently Asked Questions

Multiple accounts from the same device are permitted in limited cases, but each account must be registered under a different person's name and verified with a separate mobile number. KYC verification may be required if any account appears suspicious.

Say you receive a BDT 1,000 bonus with a 20x wagering requirement. You would need to place a total of BDT 20,000 in bets before withdrawing. Note that not all games contribute equally — slots typically count at 100%, while table games may count less.

KYC verification is typically completed within 24–48 hours. Submitting all required documents correctly will speed up the process. Make sure all images are clear and legible.

If significant changes are made to the terms, you will be notified via SMS to your registered mobile number or through an app notification. The "Last Updated" date at the top of this page will also be revised accordingly.
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