499bst (https://499bst.win) an online gaming platform operated for users in Bangladesh. This Privacy Policy This document explains what information we collect, how we use it, and the steps we take to protect your privacy.
By using the 499bst website or mobile app, you agree to this Privacy Policy. Please read it carefully before you start using the platform.
This Privacy Policy has been written in English for the convenience of users in Bangladesh. In the event of any conflict with the English version, the original English version shall prevail.
01 What information we collect
499bst collects two types of information from you — details you provide directly, and data collected automatically while you use the platform.
Information provided directly by you:
- Name, date of birth, and gender — collected at registration.
- Mobile number — for verification and communication.
- National ID (NID) or passport — for KYC verification.
- Mobile banking number (Mobile Banking/Nagad/Rocket) — for transactions.
- Details of messages or complaints submitted to support.
Automatically collected information:
- IP address and device information (OS, browser version).
- Login time, session duration, and gaming activity.
- Transaction history and payment patterns.
- Cookie and local storage data.
We collect only the information necessary for the smooth operation of the platform and to keep you secure.
02 How Your Information Is Used
499bst uses your information for the following purposes:
- Account management: For registration, login, and identity verification.
- Transaction Processing: To process deposits and withdrawals.
- Support services: To resolve your issues and answer your questions.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Relevant Offers: To send you promotions and bonus offers tailored to your preferences.
- Legal obligation: To meet the requirements of regulatory authorities.
- Service Improvement: To analyze user experience and further improve the platform.
Your information is never sold to advertisers, data brokers, or marketing companies.
03 Data Sharing Policy
499bst may share information with third parties under limited circumstances. The table below provides full details:
| Third Party |
What information is shared |
Purpose |
Permission |
| Payment Processors (Mobile Banking/Nagad/Rocket) |
Mobile number, transaction amount |
Payment Processing |
Necessary |
| Regulatory Authority |
KYC documents, transaction records |
Legal obligation |
Limited |
| IT and security service providers |
Technical logs, device information |
Cybersecurity |
Under a secure agreement |
| Advertisers / Marketers |
No data |
Not Applicable |
Prohibited |
| Data Broker |
No data |
Not Applicable |
Prohibited |
We have strict confidentiality agreements with all third parties we work with. They are not permitted to use the information we share for any other purpose.
04 Data Retention & Security
499bst follows the highest technical standards when storing your data. Our security framework is outlined below:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Limited access policy: Only authorized personnel have access to personal data.
- Data Backup: Automated daily backups are stored on secure servers.
How long is your data retained? Your data is retained for as long as your account remains active. Even after closure, some information may be kept for up to 5 years to comply with legal requirements.
Payment information is not stored directly on 499bst servers. It is processed entirely through the payment gateway.
05 Cookie Policy
499bst uses cookies to maintain platform functionality and enhance your experience. The types of cookies we use:
- Necessary Cookies: Maintains login sessions and saves language preferences. The site will not function properly without these.
- Performance Cookies: Analyzes which pages on the site are visited most frequently in order to improve them.
- Functional Cookies: Remembers your preferences so you don't have to reconfigure them each time.
You can delete or block cookies through your browser settings at any time. However, disabling certain essential cookies may cause some platform features to stop working.
499bst never uses third-party advertising tracking cookies. Your browsing habits are never shared with advertisers.
06 Your privacy rights
As a registered user of 499bst, you have the following rights:
Right to Access Your Data
You can request to know what information we hold about you.
Right to Correct Your Data
You may request corrections to any inaccurate or outdated information.
Right to Delete Your Data
After account closure, you may request data deletion within the limits permitted by law.
Data Portability
You may request a copy of the data we hold about you.
Marketing Opt-Out
You can opt out of promotional messages at any time.
Objection to Processing
You may object to the use of your data for specific purposes.
To exercise these rights, write to our support email:
[email protected]. We aim to respond within 72 hours.
07 Minor protection
499bst is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
- Age verification is mandatory at the time of registration.
- KYC verification is carried out when there is suspicion, and the account may be suspended if necessary.
- If any data belonging to a minor is collected inadvertently, it will be deleted as soon as it comes to our attention.
If you are aware that a minor is using 499bst, please contact us. To learn more,
Responsible Gaming Visit the page.
08 Privacy Policy updates
499bst reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made:
- SMS or app notifications will be sent to your registered mobile number.
- The "Last Updated" date at the top of this page will be revised accordingly.
- You will be notified 30 days in advance of any major changes.
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.
FAQ Frequently Asked Questions
Never. Selling your mobile number or any personal information to third parties is strictly prohibited under our policy. Your mobile number is used solely for account verification and important notifications.
Yes, completely safe. KYC documents are stored on encrypted servers and used solely for identity verification purposes. Once verification is complete, access to those documents is restricted.
Once you request account closure, we take steps to delete your data as promptly as possible. However, certain information — such as financial transaction records — may be retained for up to 5 years to meet legal obligations.
Yes, you can. You may turn off promotional notifications from your account settings or by contacting the support team. However, important security alerts (such as login notifications) cannot be disabled.
We only identify your approximate country or region based on your IP address — this is necessary for security and geo-restriction purposes. We do not track GPS or precise location data.